August 12, 2015
We stayed at Z-bac for 1 night in the dome house. This was our first stay at Z-bac and I would say that it was good but could have been better. The property is well maintained with plenty of land and water activities. The water activities are done in a nearby lake which is 15 mins walk from the resort. We had originally booked mud house but due to confusion on availability they upgraded our stay in dome house which I must appreciate. Some areas of improvement for Z-bac team are:
1. House keeping. There is no way to contact house keeping personnel. You have to hunt for one if you want to get an work done like changing bedsheets, room cleaning etc. We had to wait for an hour to access our room since the keys got misplaced.
2. Private parties. You don’t expect a party like atmosphere with loud music being played late in the night at a place like this. This was really disturbing for us and we complained to the manager the next day. We expect them to inform us before hand if such a party was going to take place which we were not. He accepted and assured this won’t be repeated.
The good aspects were they made us do 2 land activities and 2 water activities the next day although we were supposed to do 2 each day. Food quality was good although it can be better. The dining hall needs to have a dining table. Overall we had a decent experience staying at Z-bac minus few complaints.